Our Policies
New Customers
Payment:
In advance, before order placed.
Existing Customers
Delivery:
F.O.B. NICHIDEN USA.
We don’t guarantee products if customer does not request shipping insurance.
Warranty:
No warranty in addition to manufacturer’s warranty.
Delays:
We shall not be liable for delays due to weather, holiday, natural disaster, pandemic related slow down.
Claims:
No claim or return after 30 days delivery(based on tracking)
Customer pays return shipping costs.
Payment:
Payment due within 30 days of product.(based on tracking)